Text and email intake + verified resolution
From the first message to a fix the reporter confirms.
People report facility issues by text or email. SharpKeeper structures and routes the work, then asks the reporter to confirm the issue was actually fixed.
Meet requesters where they are
Staff, tenants, teachers, and building users can send an issue the way they already communicate—without creating an account.
Turn messages into organized work
SharpKeeper captures the details, matches the location and category, and keeps ownership and status visible in one queue.
Verify the outcome
When work is completed, the reporter can confirm it is fixed. If not, the same request reopens without losing its assignment or history.
Questions buyers ask
Short answers for teams comparing SharpKeeper with portals, help desks, and heavier CMMS tools.
Do requesters need logins?
No. SharpKeeper is designed to make request intake easier, so teams can use public forms, QR links, email, and text/SMS without requiring every requester to sign in.
Is this only for SMS?
No. Text and email intake are part of a broader system that can also include QR, website forms, routing, notifications, and reporting.
What is verified resolution?
After completion, SharpKeeper asks the reporter whether the issue is fixed. A simple response confirms the result or returns the same request to the team.
Need a CMMS with email intake? · Need maintenance request software with SMS? · Need QR code request intake?
Want to see the full request-to-resolution loop?
See how SharpKeeper collects text and email requests, routes the work, and gives the reporter a simple way to confirm the fix.